This course deals with the study of the different mechanisms in dealing
and resolving conflicts/disputes. It includes the art of intervention through
mediation, and reconciliation between stakeholders and agencies tasked to carry
out the endeavor. Likewise, the course includes the concepts of crisis
management and the proper procedure in handling the incident. Moreover, the
study significantly provides mechanisms on how to adopt strategies in dealing
with potential and actual crises which are being addressed by concerned
agencies and authorities and the community.
- Teacher: Leandro Cobacha